We want you to be completely satisfied with your purchase! When you receive your order, please inspect all merchandise for any defects or poor workmanship.
All returns must be completed within 30 days.
Defective and "size exchange" items may be retuned for replacement within 10 days. Please use our RMA Request Form to request a return authorization. Your return authorization will give the proper return address. Please do not send any merchandise to our office address.
No returns of any type will be processed without a Return Goods Authorization Number.
Please do not refuse shipment on an order
without contacting us first. Doing this oftentimes routes the package
back to our office. If shipment is refused, you will be responsible for
ALL shipping charges incurred in getting the item(s) back to the correct warehouse.
All returned items must be in original unused condition.
A 10%-15% restocking charge will apply to all returns except size exchanges and defective merchandise.
Customers are responsible for shipping charges.
Customized products are nonrefundable.
Note: All LogoArt jewelry items are made to order and cannot be returned for any reason other than "defective" .
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