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These are the questions that our customers ask most frequently. If you have a question that does not appear here, please submit an inquiry using the email form . We typically respond to all emails very quickly. Thanks! |
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How do I place an order with
Attitude Arcade?
Our online ordering system is very simple to use. You may process your order with a credit/debit card online or provide us with your payment in several other ways. Please see the Ordering Page for complete details. Do you provide sizing information for apparel?
Yes. Size charts are provided for most items. Sizes will vary for the various brands. Please click on the Size Chart link provided on the details page for the specific product that you want to order. How do I get a catalog for your products?
We do not offer a print catalog. Products change often, so it would be impossible to keep up to date. All of our products are shown on our website and these are updated regularly. How soon will my order be shipped?
Most products ship within 2-3 business days. For products that require a longer ship time, this information is provided on the page where that specific product is selected and added to the shopping cart. The shipping time provided for each product is an estimate. If there will be any unusual delay in shipping, customer will be notified by email or phone. Once my order is shipped, how long will it take for delivery to me?
How can I determine the status of my order?
Shipping information will be emailed to you as soon as it becomes available. Method of shipment with tracking number and estimated date of delivery will be provided. If multiple shipments are required, there will be separate emails for each shipment. If you would like to check status on your order please submit an inquiry using the email form Please include your name and order number. What are my payment options?
Payment can be made by credit card or paypal. If necessary a check can also be mailed although we cannot process your order until the check is received and clears. What are your shipping charges?
Shipping charges for each order are calculated automatically according to the items ordered and the shipping method that you choose. Our webste features a Shipping Calculator which will appear below the order summary on your shopping cart page. This tool is very quick and easy to use and will allow you to see the shipping charges for your order before advancing to the checkout page. Occasionally shipping costs will be higher than calculated. In these cases the customer will be contacted via email to approve the additional charges before the order is shipped. Any additional charges applied to International shipments (customs, duties, etc.) are out of our control and will be the responsibility of the customer. What is your return policy?
What is your order cancellation policy?
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CONTACT US - These are the questions that our customers ask most frequently. If you
have a question that does not appear here, please submit an inquiry using the email form .
If you require a phone call please email us with the best time and number
to call and we will call you back as soon as we are in the office. Thanks!
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Attitude Arcade
T-Shirts - Apparel - Jewelry - Custom Equipment Bags
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